Mobirise

SeaPort-e

BT Federal Redacted Contract

SeaPort-e is geared to satisfy the mission and requirements of the Surface and Undersea Warfare Centers. SeaPort-e uses the same successful business model of SeaPort, including the streamlined acquisition procedures, e-procurement portal, and innovate contracting provisions.


SeaPort-e


Contract Number: N00178-16-R-4000 



Service Areas

2.1.1.2 Engineering, System Engineering and Process Engineering Support (C.3.2) 

2.1.1.5 System Design Documentation and Technical Data Support (C.3.5) 

2.1.1.10 Configuration Management (CM) (C.3.10) 

2.1.1.1.10.1 Software Version Control and Management 

2.1.1.1.10.2 Configuration Version Control System 

2.1.1.11 Quality Assurance (QA) Approach 

2.1.1.12 Information System (IS) Development, Information Assurance (IA) and Information Technology (IT) Support (C.3.12) 

2.1.1.14 Interoperability, Text and Evaluation, Trials Support (C.3.14) 

2.1.1.18 Training Support (C.3.18) 

2.1.1.18.1 Technical Training (C.3.18.1) 

2.1.1.20 Program Support (C.3.20) 

2.1.1.21 Functional and Administrative Support (C.3.21) 

2.1.1.21.1 Clerical and Administrative Support (C.3.21.1) 

2.1.1.21.2 Analytical and Organizational Assessment Support (C.3.21.2) 

2.1.1.21.3 Most Efficient Organization (MEO) Teaming Support Services (executed in compliance with Circular No. A-76 dated 29 May 2003)(C.3.21.3) 


2.1.1.2 Engineering, System Engineering and Process Engineering Support (C.3.2)

BT Team provides System and Process Engineering Support to the U. S. Navy. Support includes new and existing capabilities and systems, technically supporting the development of significant alteration to existing systems, supporting the integration and interfaces of existing equipment and software into varied platforms that support the maritime warfighter. In addition, we support the evaluation of foreign/non-developmental systems, equipment and technologies for the U. S. Navy warfighters. BT Team has provided Sea to shore communications including systems engineering, design, implementations and operations support for the US Navy and Marine Corp.


BT Team supports DoD, DHS and DoS programs in similar capacities and scopes since its inception in 1999. With 15 years of experience supporting the warfighter and evaluating equipment and technologies for the US Government, we are well prepared to support U. S. Navy weapons system environmental engineering and related infrastructure.


BT takes a holistic Systems Engineering process approach to working with Customer to help define their overarching requirements and then utilizing the process to break complex requirement into manageable segments while insuring that all the individual pieces meet the overarching requirements. Since the parameters that affect the Customer requirements are often dynamic in the real world, BT offers a process that is adaptable to changing requirements, yet structured in a way that minimizes lost effort. The BT Systems Engineering process uses the following structure:


1. Define the Customers desires into specific requirements that can be used to provide the final Customer solutions:a. Define end-user requirements:

b. Perform functional analysis to divide top-level requirements into manageable segments and to determine alternate means of achieving the top-level requirements.

c. Define the inter-relationship between the requirements


2. Develop concept designs or plans to the requirements.


3. Evaluate the proposed concepts and decide on most promising approach

a. Perform trade studies to identify weaknesses and risks

b. Evaluate and optimize to eliminate weaknesses and minimize risks

c. Quantify compliance of concepts relative to top-level requirements


4. Verify that the system or program meets the Customers top-level requirements


Our System Engineering practices use industry best practices that have evolved through the application of lessons learned customer feedback, and the innovation of our engineering and management teams. Our team based approach focused on completing assigned tasks and leveraging personnel experiences from across functional organizations and our subcontractor teams. We apply Engineering processes to promote orderly progression from one level of development to the next more detailed level through the use of controlled baselines. These processes are used for the system, subsystems, and system components as well as for the supporting or enabling systems used for the production, operation, training on, support of, and disposal of that system. The value of these processes is not only the transition of requirements from design to system, but as an integrated framework within which the universe of requirements can be, as a collective whole, defined, analyzed, decomposed, traded, managed, allocated, designed, integrated, tested, fielded, and sustained.


2.1.1.5 System Design Documentation and Technical Data Support (C.3.5)

The BT Team has deep experience and uses industry best practices with the use of documentation control procedures and systems to ensure the accuracy, accessibility, security, and accountability of project, system design, and technical data documentation. Relying on automated workflows, BT ensures all documentation is current, accurate and revision controlled. By enforcing strict configuration management rules and processes, all documentation is stored in a secure database with change/revision controls in place. Examples of such tools are Sharepoint and SolarWinds.


BT Team provides technical documentation and system design documentation reflecting the latest design, configuration, integration and installation concepts. These documents are delivered in the format best suited to the TO requirements. BT will:


  1. Analyze and evaluate the technical documentation as it relates to the support system development requirements.
  2. Formally submit the evaluation results as a Functional Requirements Document detailing the technical data documentation that is necessary to support system development. BT incorporates the latest in system design, configuration, integration, and installation concepts..
  3. Prepare implementation plans of the new systems, which ensure the efficient use of labor and material, minimal interruptions to the clients' missions, and quickly realized benefits.
  4. Prepare system design documents that incorporate all necessary hardware, software, and services necessary to cost effectively implement the required system solution and configuration.


Our system development documentation includes:

  •  Documenting results of system/software requirements analysis, design, engineering, and implementation planning including:
  • Requirements Documents
  • Design Documents
  • Technical Specifications
  • Network Architecture Documentation
  • User and Systems Documentation
  • Marketing documentation
  • Practice Rules and Procedures
  • Risk Management Procedures
  • Testing, unit/segmentation testing, unit integration and testing, software item qualification testing, software and hardware item integration and testing, system qualification testing
  • Transition Plan
  • Integration Plan
  • Training for system use - Training material development, formal hands on training for users on operation and maintenance in both on-line and in-class formats.


2.1.1.10 Configuration Management (CM) (C.3.10)

BT Team applies engineering and analytical disciplines in identifying, documenting and verifying the functional, performance and physical characteristics of systems. We control changes and non-conformance by tracking the actual configuration of systems and platforms in near real time (NRT).


BT Team employs tools and verification systems such as BMC Remedy and BMC BladeLogic ® to enforce change control, configuration management and IA compliance. The automated BMC system actively monitors the systems and platforms under its cognizes for changes which trigger alarms. The change is validated as approved or rolled back if not approved. Configuration & Change Management are key to the BT business process model.


BT team uses a very rigid CM Process to maintain documentation control and eliminate potential wasted effort from reviews or development from occurring using incorrect revisions. Initiation of document creation begins this process. The base document is revision 0. As the design developed, new versions are assigned new incremental revision numbers. Each check in includes a description of all changes so that the next review can see a history of the documentation changes. The final release to a customer after all incremental developments are completed is the first official revision. We maintain all incremental development releases as part of the development history.


2.1.1.1.10.1 Software Version Control and Management

Software version control is the practice of deploying consistent software versions on similar devices. This improves the chance for validation and testing on the chosen software versions and greatly limits the amount of software defects and interoperability issues found in the during system testing. Limited software versions also reduce the risk of unexpected behavior with user interfaces, command or management output, upgrade behavior and feature behavior. This makes the environment less complex and easier to support. Overall, software version control improves availability and helps lower troubleshooting support.


BT adheres to a very rigid internal Software Version Control and Management System. By maintaining this process and limiting software revision cycles we greatly reduce the maintenance and update cost associated with solutions while provided updates for any found issue or deficiency. BT Team provides emergency patches if issue impacts a specific user, but patches are then included as part of the next major scheduled releases. This approach makes the environment less complex and easier to support long term. This BT approach improves system availability while helping to lower overall troubleshooting support.


2.1.1.1.10.2 Configuration Version Control System

BT maintains a current configuration history of all deployed systems and their configurations such that when we are supporting a Customer we know what revision their Software or Hardware was released at and it simplifies the troubleshooting or diagnostics to determine most probable causes and required fixes if applicable. Utilizing Configuration Management Best practices we guarantee fewer production and configuration mistakes, thereby saving time and money to verify configurations.


2.1.1.11 Quality Assurance (QA) Approach

The BT Team incorporates best practices, processes and procedures based on ISO 9001, CMMI, and ITIL standards to ensure our services result in a quality product for our clients. We build quality into the design at BT. We review Quality through Customer delivery versus being a single final inspection at the delivery.


BT delivers quality products through the use of engineering and analytical disciplines that ensure the processes and products used in the design, development, fabrication, manufacture and installation meet the highest quality standards. BT QA policies and practices based upon the ISO 9001 framework are used to maintain strict adherence to MIL-STD quality standards


BT performs Quality Assurance reviews on processes, procedures, and products throughout our businesses during the performance of each TO. We recommend quality improvements in processes and procedures in near real time to improve our solutions and products from design through delivery. Data from one process is often used for multiple purposes, so we maintain uniform process to assure integrity and quality across all platforms.


Quality Planning is a critical part of any project because it enables BT to agree to a set of quality targets with our customers. It helps BT to monitor and control the level of quality produced by the project, and validates we are meeting the quality targets established by the contract.


The Quality Assurance Surveillance Plan (QASP) is a Government originated plan describing the systematic methods BT is to use measure performance and to status the reports required and resources needed. The QASP provides a means for the Government to evaluate our performance against defined metrics and a definition of the performance metrics we are required to meet for each task. Our quality assurance process is based directly on the QASP.


BT's management and quality processes are ISO 9001:2008 compliant. This results in the timely delivery of products and services that are of the highest quality. BT, as the Prime Contractor, is responsible for the management and quality control actions necessary to meet the quality standards set forth by both the contract and follow-on Work Orders.


2.1.1.12 Information System (IS) Development, Information Assurance (IA) and Information Technology (IT) Support (C.3.12)

In January, 2015, Gartner rated BT as the top company in their quadrant and stating " BT should be considered by all enterprises with global networking requirements." As a global provider of voice, video, data communications and IT services. BT would not be a global leader without possessing and maintaining state of the art expertise in information assurance, threat detection and identification, risk reduction, vulnerability assessments and the ability to ward off these threats in near real time. BT possesses a global enterprise that is continuously under attack and must utilize our expertise, domain knowledge, and research and development dollars to keep our enterprise and our commercial and government clients safe and operating without fear of compromised data.


The BT Team leverages our BT global comprehensive capabilities for the US Government. We use our global knowledge and leverage it to the benefit of our government clients with similar and more stringent security domains that operate within the government.


BT provides evolutionary system architecture because threats are so dynamic and we need to be able to adapt to a constantly changing environment. The importance of this architecture is that it provides the Government with the capability of scaling and adapting to evolving security demands that can be expected to present themselves over the envisioned life-cycle of the this program.


The BT Team is proficient in the areas of analysis, requirements definition, design, development, test, modification, installation, implementation, quality assurance, training and documentation for software systems. BT Team has on staff DBAs and webmasters with many years of experience building new and improving current databases and interfaces and management tools for government. Our System Administrators perform surveillance, maintenance and repair on LAN/WAN systems. Our systems engineers support established networks, designing & testing new ones and making recommendations to improve performance of systems under their cognizance. With a strong IA background, BT Team's IAMs perform IA scans and analysis, implement monitoring plans and maintain IA best practices, through the use of hardware, software and procedural compliance.


The BT Team provides support services in the area of Information Assurance. Specifically, we provide personnel with experience and expertise in thefollowing areas: Information Assurance Services and Systems Solutions, IA Operations and Management, and IA Systems/Network Integration. Figure 2.1-3 provides an overview of our Information Assurance capabilities, as well as our other core business areas.


BT's Information Assurance Capabilities:

The Assigned Risk Adjustment Process (ARAP) methodology is a structured road map with options for defining the enterprise protection priorities. The primary goals of the ARAP security risk management process are to:


  1. Assure an understanding of system security vulnerabilities within the defined environment is reached,
  2. Assure an understanding of security risks associated with operating the system within the environment is reached
  3. Provide work products, processes and, if required, implementation activities that give assurances that the security requirements have been met
  4. Identify assets
  5. Identify vulnerabilities
  6. Define threats
  7. Evaluate risks
  8. Recommend remediation; and
  9. Adapt to enterprise policy.


The BT Team as an example manages multiple global network enterprises for Fortune 100 companies including providing services such network architecture, network security, intrusion detection, network design, global wireless design and deployment, WAN/LAN design and deployment, Network Operations and Maintenance Services, Risk evaluation and assessments, and network documentation.


These global corporations benefit from BT global presence and secure network design capability to design and maintain their own global infrastructures. BT then monitors the networks 24 hours a day and provides vulnerability assessments to capture potential threats capable of exploiting the assets and analyses the probability and impact of a threat. Identified and captured probability of occurrence and threat impact assessment enables the team to build a risk mitigation plan and execute an Information Assurance resolution strategy. BT also manages the day to day network deployments, changes, additions and trouble ticket reporting of the entire global network.


2.1.1.14 Interoperability, Text and Evaluation, Trials Support (C.3.14)

The BT Team applies testing methods ensuring the requirements, design, development and equipment and software interoperability meet the needs of the Customer's stated requirements. BT Team develops a comprehensive test plan with each product or delivery identifying the Customer requirements and then mapping each test back to the original design specification to assure the delivery is meeting or exceeding all requirements. Testing includes development testing, factory testing, interoperability tests, and acceptance testing.


As an example when BT designs and maintains a Customers critical infrastructure Customers are typically concerned with bandwidth, latency, jitter, etc. BT Team takes each of these parameters into consideration in the design and implementation and runs typical information across the link and to measure bandwidth capacity available on the link, link throughput, and latency from point to point or across the entire link, or jitter to determine if final implementation meets original requirements. If not, we make modifications to assure results meet or exceed Customer specified parameters and requirements.


With the development of the overarching test plan, BT develops comprehensive step by step test procedures that are used to test and document verifiable results, which are stored for future evaluations should a failure ever occur. These documents are reviewed and used to create specific test scenarios, design concurrence simulations, and for the validation of products and systems.


The BT Team provides a test and evaluation as required each task order as well as management and technical support services. These support services includes requirements coordination, studies evaluation, test management planning/strategy/ performance, test plan document development, test procedures, developmental testing / operational testing coordination, requirements verification tracking, Customer test witness/participation, test results analysis, risk assessment /mitigation, and test discrepancy resolution as part of our overall test and evaluation process. Our processes were developed from lessons learned on multiple programs, follow industry best practices and have ITIL, ISO and CMMI foundations.


BT Team uses the initial Customer requirements to develop our initial test plans. We make sure that each requirement is clearly delineated and understood and then we determine how we can actually prove that we meet each parameter. A single test often verifies multiple requirements. The Test Plan specifies and documents how we plan to prove each requirement is met. . The detailed test procedures then use the detailed design and spell out the specific step by step test configuration to prove that a requirement is tested and meets or exceeds the specified criteria. The customer reviews and approves each of the plans and procedures before implementation to gain their confidence and demonstrate how the test meets specific requirements.


2.1.1.18 Training Support (C.3.18)


2.1.1.18.1 Technical Training (C.3.18.1)

The BT Team designs and delivers technical and professional development training courses, workshops and development courses incorporating industry leading best practices. Our courses represent a comprehensive curriculum that we deliver as an extension of our development and delivery process. We use continuous Customer, Student, and Industry Evaluations as part of our continuous improvement process to be able to provide the latest training tools, aids and materials to provide real time training that provides the users more accurate and realistic training experience. We are able to provide just-in-time training to "train the trainers" so government can own, operate, self-administer and sustain products and services provided by the BT Team.


BT and its partners design and deliver comprehensive training courses that are inclusive of classroom, computer-based training, and hands on applications including all instructional materials while being able to deliver the training anytime/anyplace.


As an extension of our design and delivery platforms, BT conducts a Knowledge Transfer on each new element to provide the Customers with an opportunity to review the new enhancement and how it fits within the overall framework of their enterprise. This approach allows the user to get a more realistic exposure while training thereby increasing his overall retention when he has to operate in the real world. We then are able to obtain practical user feedback. We provide a live final product for computer based training across the Customer enterprise so that all users experience the same level of training.


This Knowledge Transfer of real time operation and execution can be converted to training environment using Computer based Training that mimics a real time environment. This simulated real time environment translates into providing trainees with exposure to real environments but using computer based training. This real time environment enhances the trainees exposure of what really needs to happen in a real time environment. Therefore providing user with practical applications of what he will need to do during live operations enhances his abilities and provides for better training and a more qualified operator who will learn how to operate in a safe environment, similar to a pilot in a simulator.


2.1.1.20 Program Support (C.3.20)

BT Team achieves program objectives through a well-planned, low-risk solution. Our Program Management Team uses proactive risk mitigation to identify issues early and provide timely resolution. Our Program Management Office (PMO) approach, shown in Figure 2.1-4 enables our team to collaborate, share, and apply best practices and lessons learned to successfully execute and deliver Task Orders (TO). Our management approach promotes effective communication of mission and TO requirements ensuring proper understanding, and execution by our combined team. This approach ensures that we provide comprehensive responses. We achieve the SeaPort-e program objectives for the Navy through a well-planned, proven, low-risk program management approach based on the PMBOK® and ITIL


BT's Team commitment to the U. S. Navy is to provide exceptional customer support, superior technical capabilities, and a sound pragmatic business approach at the most competitive realistic price. The BT Team focuses on delivering Voice, Video, Information Technology (IT), and networking and related life cycle support services and products. Each of our teammates brings a proven history of engineering service support and performance for Navy, DOD and other government agencies. We continually build on the strengths of our team members to provide the necessary Engineering, Technical, and Programmatic support services for SeaPort-e mission.


2.1.1.21 Functional and Administrative Support (C.3.21)


2.1.1.21.1 Clerical and Administrative Support (C.3.21.1)

The BT Team has performed administrative, clerical and general functional support across the spectrum of roles from accounting and general clerk to property management and word processing for multiple corporations in addition to our own projects. The BT team logs, maintains location and tracks all Customer furnished Equipment (CFE) and Government Furnished Equipment (GFE) for projects


BT Team logs all GFE into a local internal data base. The BT Team logs each Customer device into the database with device model name, description, serial number, Customer Owner and contact information, BT responsible individual and contact information, secure storage location within BT, and a record of the time the device checked into the system, checked out of the system and returned to inventory.


The BT Clerical staff currently creates and maintains annual budget reports, preparing monthly status reports, and coordinating and conducting executive-level meetings and conference support services. They provided task tracking services; administrative coverage in support of designated staff; management of Executive schedules and calendars; administrative operational support; word processing; visitor reception and escorting; front desk services; mail processing and information distribution; reproduction services; telephone coverage and reception duties; fax processing and distribution; typing; proofreading; preparation of letters and other correspondence, forms, staff summary sheets, memoranda, award write-ups, performance appraisals, staff packages, presentations, and other documents.


2.1.1.21.2 Analytical and Organizational Assessment Support (C.3.21.2)

BT Executive Management is wholly committed in their support of SeaPort-e Management Team. We draw from the core competencies of the Executive Team's staff to augment the SeaPort-e Program Team for engineering expertise, manpower, facilities, equipment, as well as meetings with the customers to discuss options and provide new insights into products, processes and services and explain other projects and efforts underway with commercial and federal departments and agencies. This team is available to review deliverables to ensure they meet client expectations.


We leverage the knowledge, expertise and assets available within our organization to manage this Program Office. The BT SeaPort-e Management Team approaches staffing to meet SeaPort-e Task Orders using internal resources, we reach out to leverage the resources and products of our subcontracting partners. We then develop a communications plan to connect our Teammates and share information about the project stakeholders, their contract information and project areas of interest.


The BT Team understands the importance of managing the workforce development. We leverage, wherever possible, the knowledge gained by our SeaPort-e management team when using the on-line BT-white papers white papers, written on a broad range of telecommunications products, research and development and issues. In our continuous corporate learning environment for our employees, we encourage training and certification in areas of importance to US Government and NAVY. We encourage our personnel to attend relevant technical meeting, conferences and seminars and continue their education to increase the technical competency through courses and colleges and universities. The BT Team incorporates performance metrics goals as part of the appraisal review for each of our SeaPort-e management team members


2.1.1.21.3 Most Efficient Organization (MEO) Teaming Support Services (executed in compliance with Circular No. A-76 dated 29 May 2003)(C.3.21.3)

BT uses best practices for organizational assessment, infrastructure assessment, financial management, process engineering, and business as well as technical and non-technical disciplines to support development and implementation of the Most Efficient Organization (MEO). We offer recommendations for technology infusion, capital investments, organizational structures, staffing and lean performance execution processes and metrics. We apply appropriate conflict of interest analysis to formulate a mitigation approach to execute should a conflict be identified. To the best of our knowledge, no conflict of interest exists with regard to this opportunity..


We establish clear and unambiguous lines of communication between BT and the Government using a collaborative SharePoint site or web portal. All Task Order Teams utilize a standard suite of communication tools, including e-mail, data sharing, face to face meetings and established reporting formats to ensure consistency across the teams. Performance metrics facilitate the tracking and controlling of our technical and financial performance areas.


Task Order Information/Statements of Work


No Task Order information is currently available.


Team Member List


Name - Capability/Area of Expertise

Rick K. Welter - Program Management, Project Development, Product Development and Quality Control of Information Systems, Wireless, Wire based, and Cellular deployments and on-going operational support.

Michael Larety - Design, validation, Integration, support and process management of wireless and mobility data core networks and their related technologies for Enterprise and service provider environments.

Kevin Wu - Network design, integration, migration and support.

Michael Pierce - Extensive experience in the design, implementation, operation and troubleshooting of complex network systems.


Team Member Service Experience (Resumes)

Resumes available upon request


Points of Contact

Points of Contact for information on both the SeaPort program and for providing information on customer satisfaction with the services performed are:

Tracy German

Senior Director DoD/IC Markets

(703) 665-4215

tracy.german@btfederal.com


Spencer Russell

Program Manager

(571) 446-2860

spencer.russell@btfederal.com


Description of Quality Assurance Program


2.1.1.11 Quality Assurance (QA) Approach

The BT Team incorporates best practices, processes and procedures based on ISO 9001, CMMI, and ITIL standards to ensure our services result in a quality product for our clients. We build quality into the design at BT. We review Quality through Customer delivery versus being a single final inspection at the delivery.


BT delivers quality products through the use of engineering and analytical disciplines that ensure the processes and products used in the design, development, fabrication, manufacture and installation meet the highest quality standards. BT QA policies and practices based upon the ISO 9001 framework are used to maintain strict adherence to MIL-STD quality standards


BT performs Quality Assurance reviews on processes, procedures, and products throughout our businesses during the performance of each TO. We recommend quality improvements in processes and procedures in near real time to improve our solutions and products from design through delivery. Data from one process is often used for multiple purposes, so we maintain uniform process to assure integrity and quality across all platforms.


Quality Planning is a critical part of any project because it enables BT to agree to a set of quality targets with our customers. It helps BT to monitor and control the level of quality produced by the project, and validates we are meeting the quality targets established by the contract.


The Quality Assurance Surveillance Plan (QASP) is a Government originated plan describing the systematic methods BT is to use measure performance and to status the reports required and resources needed. The QASP provides a means for the Government to evaluate our performance against defined metrics and a definition of the performance metrics we are required to meet for each task. Our quality assurance process is based directly on the QASP.


BT's management and quality processes are ISO 9001:2008 compliant. This results in the timely delivery of products and services that are of the highest quality. BT, as the Prime Contractor, is responsible for the management and quality control actions necessary to meet the quality standards set forth by both the contract and follow-on Work Orders.